How to Enter Guest Room in Hotel - hospitality-school.com
(A) Before entering the guest room, check to ensure the following: Knock at the door or ring the door bell. Identify yourself by saying “Housekeeping” in a clear and natural voice. (B) If the guest response your call and come to the door :
SOP – Housekeeping – Entering Rooms And Greeting Guests
Nov 12, 2023 · When it comes to housekeeping, one of the most important aspects is entering guest rooms. While it may seem like a simple task, there are certain protocols that must be followed to ensure guest satisfaction and safety.
SOP - Housekeeping - Entering Rooms and Greeting Guests
It instructs staff to knock on the door three times, announce housekeeping, and wait two minutes before entering. Upon greeting guests, staff should smile and say "good morning", "good afternoon", or "good evening" depending on the time of day.
5-Housekeeping Sop-Entering The Guest Room | PDF | Business …
This standard operating procedure outlines the proper steps for housekeeping staff to follow when entering a guestroom. The steps include: checking for a do not disturb sign, knocking and announcing housekeeping, placing a room being serviced sign, and keeping the …
SOP – Housekeeping - Entering rooms and greeting guests
Sep 2, 2019 · Announce yourself and enter the room. On seeing a guest, the staffs are greeting the guest depending on the time of the day along with a smile. Use th guest name when known. Find out the exact details required, by listening carefully and noting it down. Ask appropriate questions about requirements.
How to Introduce a Room to Your Guest in Hotel (SOP)
A great learning tutorial for front desk or housekeeping hoteliers on how to introduce your room to a new guest
SOP – Housekeeping – Servicing Guest Rooms - Setupmyhotel.com
Nov 12, 2023 · Standard procedure for Servicing guest rooms in housekeeping, Servicing of Occupied Rooms, Servicing of vacant room, Servicing of vacant dirty room.
Room Cleaning Procedures in Hotel Housekeeping | SOP
Here are the 10 steps to clean a hotel room: Step# 1 - Prepare your cleaning material, chemicals and equipment; Step# 2 - Knock and enter the room; Step# 3 - Put on your gloves; Step# 4 - Prepare the room for cleaning; Step# 5 - Remove trash and linen and spray the bathroom; Step# 6 - Make the bed; Step# 7 - Dust and damp wipe; Step# 8 - Clean ...
How to Properly Enter a Guest's Room | Suite Exchange - ResNexus
Barging into a guest room can quickly ruin the day of the guest and the staff member. Follow these procedures to make sure everyone stays safe and comfortable.
Hotel Housekeeping – Standard Procedures - Online Tutorials …
The housekeeping staff should follow the SOP given below for entering the guest room. Leave the DND (Do not Disturb) rooms undisturbed. Knock the door with knuckles and announce in pleasant voice, “Housekeeping…”.
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