The Information Technology Infrastructure Library (ITIL)—particularly the newest version called ITIL 4—provides a framework that gives IT teams the flexibility and stability they need to …

Jira Service Management provides ITSM teams with ITIL-certified incident, problem, change and service management to deliver exceptional service experiences

ITIL 4 offers a more holistic and flexible frame of reference, while embracing modern ways of working like agile and DevOps. In this guide, Atlassian and AXELOS have partnered to help …

IT Asset Management (ITAM) is crucial for tracking and justifying IT spend. Learn more about the process, its importance, and choosing the right software.

ITIL 4 helps IT service teams and individuals understand: · How the service economy works in the modern world · How to keep a value-first mindset using the ITIL Guiding Principles · How to …

Optimize your processes with DevOps and ITIL . ITIL is the IT process Bible. It’s been around a long time and has evolved to fit the ever-changing needs of the industry. When coming up with …

ITIL focuses on practices for aligning IT services with business needs. ITIL can help companies adapt to ongoing transformation and scale. ITIL 4, the recent update to ITIL standards, …

ITIL provides guidelines and best practices for implementing a five phase IT service lifecycle: Service strategy, design, transition, operations, and continual improvement. Investment in a …

ITIL(Information Technology Infrastructure Library) is a widely accepted set of best practices designed to support IT service delivery. One of the four principles in ITIL is to start where you …

Apr 30, 2019 · Enter ITIL 4, the latest update to the widely used ITSM framework and the beginning of a new paradigm shift for IT teams. Launched this February, ITIL 4 offers a more …