If you see a battery icon, your phone is powered off and is charging. You can restart right away. If you see a red light, your battery is fully discharged. If the red light is flashing, there isn't enough power to turn on. Charge your phone for at least 30 minutes before restarting.

Try the following steps if your phone: Freezes; Stops responding ; Is stuck with the screen on; After each step, restart your phone to see if it fixed the issue.

If your phone doesn't respond or stays blank, you can use the your phone's buttons to trigger a factory data reset. If an app that you downloaded caused the issue and you reinstall that app, the problem could come back.

If your phone doesn't respond or stays blank, you can use the your phone's buttons to trigger a factory data reset. If an app that you downloaded caused the issue and you reinstall that app, the problem could come back.

If you see a battery icon, your phone is powered off and is charging. You can restart right away. If you see a red light, your battery is fully discharged. If the red light is flashing, there isn't enough power to turn on. Charge your phone for at least 30 minutes before restarting.

Verify that Google Messages is set as your default texting app. Learn how to change your default texting app. Make sure your carrier supports SMS, MMS, or RCS messaging. Check your plan or credit balance to see that you have enough to send/receive messages

Try the steps on this page if your phone: Runs very slowly; Lags; Takes a long time to respond; After each step, restart your phone to see if it fixed the issue.

Try the following steps if an app installed on your phone has any of these problems: Crashing. Won’t open. Won’t respond. Isn’t working properly. If the app that isn’t working is an Instant App, try these troubleshooting steps instead. After each …

With your phone plugged in, press and hold both the volume-down button and the power button at the same time for at least 20 seconds. If you see a red light, your battery is fully discharged. Charge your phone for at least 30 minutes.

Some apps that you download can cause issues with your phone. Try the steps below if your phone has any of these problems: Restarting itself. Freezing. Crashing. Running slow.