In this episode we have our very special guests – Athina Karahogitti, where we’ll feature Women Trailblazers in Europe. You’ll learn remarkable stories and celebrate the woman empowerment.

Front office operations in contact centers have come a long way in measuring and understanding customer expectations using voice of customer (VOC) root cause analytics. However, front office and ...

Customer support is about helping people solve everyday problems. While AI-augmented tools and channels offer convenience when quickly addressing simple queries, customers still want live support when ...

Join industry experts in our #TPThoughtWave session as they discuss the changing roles of a CFO/finance leader in automation arena and intelligent operations.

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TP takes pride in being a trusted provider of omnichannel solutions for clients, while providing unmatched security outsourcing services. We constantly adapt to technology, monitor risks and threats, ...

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Expect best practices from the leading global brand and an exclusive look at operational processes from the heart of Canon Europe-wide customer support center in Athens.