A study by Plant-A Insights in partnership with USA TODAY analyzed which companies offer the best customer service.
Iron Mountain leads this category in the Management Top 250, followed by Intel and Ball ...
Oracle unveils new AI agents and generative AI features in Oracle Fusion Cloud Sales to enhance sales engagement & streamline ...
As artificial intelligence (AI) continues to make its mark on various industries, customer service is experiencing one of the ...
ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced it has signed an agreement to acquire Cuein, a leader in AI native conversation data analysis and insights. Cuein ...