Asking “Why?” may be a favorite technique of your 3-year-old child in driving you crazy, but it could teach you a valuable Six Sigma quality lesson. The 5 Whys is a technique used in the Analyze phase ...

Are you struggling to figure out the cause of a problem in your current project? Implementing the 6Ms in your problem-solving ...

"Most health systems conduct rigorous root cause analyses to investigate safety events," Dr. Weber said. "What we've done is take that process a step further by creating a root-cause analysis of the ...