The Institute of Customer Service (ICS) has today published their first biannual UK Customer Satisfaction Index for 2025 ...
Ofcom has just introduced new rules for broadband and mobile price rises - and consumer rights expert Martyn James is here to ...
NEW mobile and broadband rules set to be introduced today could see millions facing “unfair” bill rises. From today (January ...
NEW rules could see broadband and mobile customers get £100s in compensation sooner. The regulator Ofcom has launched a consultation on how long households have to wait before they can escalate an ...
Ofcom will tomorrow begin enforcing a new rule that bans UK phone, mobile, pay TV and broadband providers from doing ...
From this month, providers must tell their customers how much price rises will be in pounds and pence in a prominent way, and ...
Ofcom's new rules for broadband, mobile and pay TV companies will result in a 'transparency tax for consumers', warn consumer experts ...
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Connectivity Report for Canada states Bell Mobility is recognized as the 'Best Fixed Network' in Canada during July through ...
Ofcom has just introduced new rules for broadband and mobile price rises in a move to protect customers up and down the ...
A huge change for anyone who has a mobile phone or broadband contract officially starts today. Ofcom will from Friday, ...
Telecoms bills must now set out price rises in pounds and pence to prevent the 'nasty surprises' of inflation-based hikes.