With these use cases, Grubb has seen big advancements in AI for contact centers in recent months. The trend will continue throughout 2025, improving both customer experience and the government agent ...

The benefits and drawbacks of artificial intelligence are increasingly in the spotlight as AI creeps into more and more parts ...

The artificial-intelligence portion of Broadcom Inc.’s semiconductor business grew 220% last fiscal year, helped by momentum in custom accelerators and Ethernet networking — and the company ...

2025 will be the year AI agents begin to take over. You can think of agents as super-powered AI bots that can take actions on your behalf, such as pulling data from incoming emails and importing ...

Sentient AI (SETAI) introduces an AI Agent capable of human-like thoughts and emotions. Serving as both a chatbot and personal assistant, it generates creative solutions through exceptional ...

Automation Anywhere is capitalising on this trend by launching platforms like AI Agent Studio for enterprises to create custom AI Agents that can deliver results across various workflows ...

Hart argues that agentic AI allows software businesses to move away from charging per-user licenses and instead start to charge by results. As he explains: This 'outcome-based' pricing model aligns ...

The BPM (Business Process Management) and contact center industries in India are at the epicenter of a technological revolution. As global demand for efficiency and customer-centricity grows, ...

Regardless of what you think about AI, it's had an undeniable impact on the market. Hardware, Big Tech, anything data-center-related — investors who bet on these areas of the market this year ...

However, the last few months the crypto x AI crossover has taken stage front and center as agents have surfaced and are multiplying by the thousands. While the AI agent narrative has taken up a ...

TEHRAN (Tasnim) – The Iranian oil sector is embracing AI technology with the launch of its first WRFM center, which aims to optimize real-time management of wells, reservoirs, and surface ...

We’re back with another question, this time focusing on how to monetize AI agents. Our expert this week is Manny Medina, the co-founder and former longtime CEO at Outreach, a Seattle-based ...