Use our comprehensive contact center pre-hiring assessment checklist to ensure you hire agents that are a good fit for your ...

As the clock struck midnight on December 18, a few dozen protesters sang “Amazing Grace.” The 165-year-old penitentiary is ...

Jen Dold huddled with her mother and sister around a laptop to watch their attorney question Dr. Stanley Adams ... the ...

Asking for a pay rise can be a daunting task, but there are seven simple steps you can take to increase your chances of ...

The Oscar-winner celebrated her birthday by releasing her eighth annual Vanity Fair interview on December 18, in which she ...

"During our barazas, which take place monthly, we remind the community that Tanzanian widows are human beings. They cannot be ...

Submitted by the League of Women Voters, a nonpartisan organization that encourages informed participation in government. The Observer Corps attends and takes notes at government meetings to expand ...

BI asked a handful of recruiters for their go-to questions to ask in job interviews and what a candidate's answer can reveal.

"A completely reasonable question. As soon as I said those words, President Biden's team waved in front of the camera, started screaming and yelling and stopped the interview." Ruhle continued.

Things are looking good right now – going into the new year – if you’re a job seeker already in the hunt or even if you’re ...

Your ideal work environment depends on your strengths, values and personality type. Here are some examples of ideal work ...

Do you know how your employees truly feel about their roles, work, and relationships? Asking the right questions in focused ...