Historically, healthcare organizations have considered the contact center to be a cost center, a communications platform for ...

Recalling how announcements by Enfabrica and Point2 Technology at SC24 mark a significant milestone in the evolution of AI ...

We spoke with MACH Alliance President, Casper Rasmussen, to uncover how MACH principles are transforming digital strategies ...

Learn how to set up a virtual call center without wasting time, money, or resources on things that don't matter.

However, there are still key differences between physical architecture and buildings, and digital designs, such as these video call spaces. ‘Every project we [as architects] work on, even if its final ...

Welcome to the Credo Second Quarter Fiscal Year 2025 Earnings Conference Call. [Operator Instructions ... Built around Credo's expertise in SerDes technology. AECs excel in maintaining signal ...

A Chinese man went viral online after he sent $550,000 or 4 million yuan to a streamer so she’d call him “brother.” The man eventually drained his family’s savings to support his favorite ...

AI and machine learning are coming of age, and 2025 is set to become the year that artificial intelligence (AI) dominates the customer service call center by providing real-time feedback ...

While some worry about the dominance of technology in society ... and big data analytics deepens, data center architecture demands more attention. As data consumption skyrockets, data center ...

SpaceX conducted its fifth launch of National Reconnaissance Office (NRO) proliferated architecture on Saturday from California. The NRO said it partnered with the U.S. Space Force’s Space ...

In 2012, a phone call set an extraordinary record, making its way into the Guinness Book of World Records. This conversation, between Eric R. Brewster and Avery A. Leonard from Harvard ...

Architecture is a field at the intersection of technology and art with strong social, cultural, environmental, and economic implications. The Major in Architecture aims at deepening the students’ ...