1. Reimagine the ROI of customer service. The true value of AI-first customer service goes beyond cost reduction; it enhances support quality, scalability, and overall business impact. Savvy support ...

The change in technology over the last 20 years has been transformational and, in many ways, has spoiled customers, claims ...

Imagine a sales team that never sleeps. Palona is launching AI chatbots designed to act as personable, 24/7 sales agents for ...

With an additional $7.5 million in funding from Flybridge, CityLight Capital and Lerer Hippeau, Teal is expanding into direct ...

Tools such as applicant-tracking systems have gotten smarter in how they analyze candidates but are far from perfect, which ...

I believe the best AI tools make us smarter, healthier, more productive humans. Learn how they can help you in my comprehensive guide ...

you often learn what the art was trying to cover up, often ruinous for a reputation – a menacing personality, an awfully cruel private life. But here, Brainard is as affectionate in his letters as he ...

Are we over-dependent on ChatGPT? Studies show what over-reliance on AI can do (and it's not good). Here's how to maintain a ...

enables the creation of AI-powered digital assistants that enhance customer service by providing personalized interactions and recommendations, thus improving customer satisfaction and operational ...

Google doesn’t. Will science and facts mean an end to bias and the myths of humanity? When an AI model comes to a wrong conclusion we call that a hallucination. Humans have long been ...

The highly decorated soldier who exploded a Tesla Cybertruck outside the Trump hotel in Las Vegas used generative AI including ChatGPT ... Livelsberger’s letters touched on political grievances ...