How Narvar's new tech is using AI to harness the power of 42 billion consumer interactions a year to improve retail operations.

AI agents will gain wider use and deliver better experiences and more insights for marketers. Here’s how. The post AI agents: ...

Google Cloud took to the stage at the National Retail Foundation’s annual shindig, NRF 2025, today to announce the arrival of ...

Deloitte developed and deployed its own GenAI platform, PairD, to tens of thousands of employees across Europe, which acts as a “virtual AI helper” for its workforce. Its ease of adoption, carefully ...

The global economic outlook for 2025 presents unprecedented challenges and opportunities for organisations in the digital age. With the rapid integration of AI (Artificial Intelligence) and cybersecur ...

Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's right ...

After another rollercoaster year in the world of fleet, some of the sector’s pre-eminent experts look at the upcoming 12 ...

Generative AI, including platforms like ChatGPT, is transforming industries by making processes simpler, more efficient and ...

Revmo AI, a leading Phoenix-based conversational AI company, is thrilled to announce the expansion of its collaboration with Stonebriar Auto Services, LLC, a prominent Jiffy Lube franchisee, now ...

Consumers expect a personalized experience that resonates with their unique preferences and interests in today's digital ...

Digital transformation is a buzzword that’s been reshaping industries across the globe, but when it comes to customer success ...