Generative artificial-intelligence tools like ChatGPT are becoming more prolific in the workplace. Here's what to expect in ...

As Washington’s top security official concludes a visit to New Delhi, the focus on strengthening the US-India technology ...

Purdue Professor William Watson explains about how AI could benefit teachers and students, the challenges it poses, and how ...

The global 2025 Risk In Focus survey of the Internal Audit Foundation identified cybersecurity and digital disruption ...

The US still has no federal privacy law. But recent enforcement actions against data brokers may offer some new protections ...

K—12 IT experts mull over lessons learned from cloud migration along with its ongoing impact on their organizations.

The right uses of AI within the workplace can set people and businesses up for more efficient, productive workflow.

AI is a long way off from becoming Skynet, but it has its own set of risks and pitfalls, and we should stop using it.

Canadian taxpayers, take note! The Canada Revenue Agency (CRA) is set to issue its first GST/HST payment of 2025 on January 3 ...

As more wellness technology continues to reach the mainstream market, you'd think we're all getting healthier. That may not ...

It may also include payments from provincial and territorial programs. You are automatically considered for the GST/HST credit when you file your taxes.

Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.