In a world with chatbots and virtual assistants, the traditional IVR menu remains a reliable tool for customer support.

Thank you Booking.com for publishing my article, “Wheelchair Assistance at Airports: How Does It Work, and How Do You Arrange It“ Allow at least an hour of extra time when scheduling flights ...

Redundancy is the idea of making multiple copies of the same job, where each copy is dispatched to a different queue, and where one only needs to wait ... Scheduling in Server Farms: talk slides and ...

It’s Thursday evening, just before 10pm, and the A&E at University College Hospital in central London is heaving.

"Our clients end up waiting a fair amount of time to get access." Ottawa public library wants cheaper e-books from big publishers Library CEO urging patrons to join fight for e-books Queues are ...

There were over 100 people across Northern Ireland left waiting for ambulances on Friday night, with Saturday evening also displaying similar pressures throughout the health system. The Northern ...

size: The number of items currently stored in the priority queue. isEmpty: True if and only if the queue does not contain any item. To eliminate any ambiguity, all getter methods have O(1) time and ...

The VA published a policy in 2017 prohibiting the use of any paper wait lists, calendars, logbooks or spreadsheets for scheduling in ... patient care and safety a priority, and we appreciate ...

A recent report from SPORT has shed light on the growing speculation regarding Xabi Alonso’s future, particularly in relation to Real Madrid. The outlet mentions that despite persistent rumours ...