Starting today (January 8) residents calling the administrative phone lines for Burke County Emergency Communications will ...

From misrouted calls to abandoned inquiries, these red flags let you know when it's time to upgrade to multi level IVR.

The Washington State Department of Health (DOH) announced that WICShopper, the free smartphone application for families in ...

Barbecue tech startup Brisk It has unveiled its latest smart grill at CES, which uses generative AI to automate cooking and ...