Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and ...

French startup Rounded believes AI voice agents are going to become the default way customers interact with companies, so ...

Tax season is around the corner and in the mire of deadlines and regulations, there is another thing tax filers need to be ...

A new Opinium survey of 2,000 UK adults, which was commissioned by Uswitch.com and conducted on 7th Jan 2025, has claimed ...

The inside story of the teenager whose “swatting” calls sent armed police racing into hundreds of schools nationwide—and the ...

Cloud voice telephony services used by Three Ireland will reduce cost and increase security for customers, the company says ...

While affected customers await their $20, Apple has shared a statement on how it handles user data in regard to Siri, ...

Everything you stream and share is broken into network packets. Learn how this enables the seamless flow of data that powers ...

Google is rolling out a redesign of the Pixel Phone app’s in-call UI that gives more prominence to Call Notes and Audio ...

We’ve all had that moment after talking with a friend when we start seeing targeted ads related to our topic of discussion on ...

Group2FA announces a new product for its Group2FA App —the first 2FA application designed to provide simplified verification and access for multiple members of a shared account.

The Comms Council UK, which represents the United Kingdom’s national Unified Communications and Voice-over-Internet-Protocol ...