Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and ...

French startup Rounded believes AI voice agents are going to become the default way customers interact with companies, so ...

Tax season is around the corner and in the mire of deadlines and regulations, there is another thing tax filers need to be ...

A new Opinium survey of 2,000 UK adults, which was commissioned by Uswitch.com and conducted on 7th Jan 2025, has claimed ...

The inside story of the teenager whose “swatting” calls sent armed police racing into hundreds of schools nationwide—and the ...