Artificial Intelligence (AI) is revolutionizing customer service by enhancing speed, efficiency, and providing ...

This is the second part of our series on open-source communities and forums that are crowd-sourcing consumer tech support for ...

The Community Foundation for Brevard recently awarded $100,000 to Florida Institute of Technology’s Shaohua Xu, Ph.D., to ...

This is your guide to the best tools to keep you invigorated, engaged, and ready to conquer your professional goals even on ...

The conversational capabilities of large language models (LLMs) are reshaping business workflows, from customer support and knowledge management to advanced analytics and decision making. However, ...

The grant program delivers financial backing, technical tools and mentorship to foster sustainable growth across the ...

Key Points Automation tools can do away with tedious processes. Most modern automation tools use no or low-code platforms.

The landscape of productivity and success continues to evolve day by day, influenced by innovation and the growing demand for ...

Improving the customer journey is not only a strategy, but also a need in the cutthroat market of today. With the correct ...

While technology has made teaching more complicated in some ways, a speaker at the Future of Education Technology conference this week offered a handful of simple ways technology can help teachers ...

A survey from Wolters Kluwer found that tax automation tools are the number one technology firms plan to invest in this year.

Discover the field tools revolutionizing industries with their game-changing features. These tools offer unmatched accuracy, ...