Master the art of routing with ready-to-use IVR scripts and examples designed to save time, improve efficiency, and boost ...

A customer service champion has revealed her top 10 hacks for beating the call centre queues and being put through to a telephone advisor. Lady Janey is unapologetic in her crusade to improve the ...

“It’s also very much a script the advisors follow, and their flexibility ... of Brits have spent up to 45 minutes on the ...

The next day, I received a call from a nurse case ... easy to contact by phone especially. Emails can be a bit slower, but they do follow up. Despite the volume of complaints I have read on ...

Bring humanity back to tough decisions in the digital age.

India is all set to launch a massive American communications satellite that would allow making phone calls using direct connectivity ... digital economy, opening up opportunities for work ...

Apple's annual net sales have declined for two consecutive years in the Greater China region, where the company has built a vast supply-chain empire. Among the biggest threats to Apple's iPhone sa ...

In a recent interview, the actor revealed that he accepted the role without even hearing the script, motivated by ... looking out at the sea when I got a call from Rakesh Roshan.” ...

Sales of foreign phone brands in China plunged in November ... the country multiple times last year in an effort to shore up partnerships for Apple Intelligence with local Chinese firms.

Nissan’s decade-old LEAF secured another 11,226 sales in the US in 2024, up 57% year-over-year. 2025 Toyota bZ4X Limited AWD (Source: Toyota) Kia’s first three-row electric SUV, the EV9 ...

As its market share declines, Apple launched a rare four-day promotion in China on Thursday, cutting prices by up to 500 yuan ($68.50) on its flagship models to boost sales. Huawei has emerged as ...

Mark Read, the CEO of the world's biggest advertising group, told WPP's 114,000 employees they needed to be in the office ...