As organisations strive to keep pace with the growing demands of digital transformation, hybrid work environments, and ...

For the first time at ISE 2025, Jetbuilt will showcase its AI-driven Jetbot Service Desk and its Project Platform.

We are looking for a proactive Service Desk Engineer who is passionate about delivering top ... spirit dedicated to providing for our clients while finding joy in the process. Our clients are at the ...

Healthcare IT leaders face challenges in finding cost-effective solutions to improve service desk operations, service delivery, and customer satisfaction. AI can streamline operations, boost ...

Learn how to set up a virtual call center without wasting time, money, or resources on things that don't matter.

To run a "best-in-class" service department, dealers need to understand the importance of the Tech Box, which helps create a ...

Discover how robotic process automation (RPA) can transform your contact center by automating repetitive tasks that slow ...

In this episode, Thea and Tina discuss what cognitive fatigue is and how it affects the decision making process, how credit ...

FOX News Media Spotlight Awards are an annual tradition and management received hundreds of nominations from staff members ...

Discover the top lab automation features transforming modern laboratories. Enhance efficiency, accuracy, and scalability for ...

Agentic AI can deliver unlimited digital labor that will upend industries, societies and GDP. Agentic AI differs from "AI agents" because it can do things without humans.