Believe it or not, 2025 is right around the corner. This year flew by with many highs and lows. As we step into the new year, ...

Achieving a level of customer service that will distinguish your business in today’s marketplace doesn’t have to be difficult at all.

Here’s how to ensure your customer service ... your platforms and work together as one in real time. Often, it’s easiest to ...

Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. A settlement has been reached in the Bouchard class action against the Government ...

I think we can all agree that life is much better whenever we are able to extend a helping hand towards others. But in the ...

Achieving complete automation requires the seamless orchestration of three core components: workflows, agents and knowledge.

Whether you need something funny and inspirational for yourself or for a friend, this collection of funny inspirational ...

While it can be uncomfortable, being able to deliver negative feedback effectively is a managerial superpower. Use these ...

Working It is the FT's workplace podcast and newsletter. Join host Isabel Berwick for new episodes of the award-winning podcast every Wednesday. We have expert analysis and key takeaways to help ...

Her work has been published on LendingTree ... But what they often forget to consider is its customer service. By opting for credit cards with the best customer service, you can get your issues or ...

You may laugh, and you may cry. But hopefully you'll feel a little less alone in your struggles after reading these depression quotes. “Depression doesn’t heal itself and there is no ‘cure,’ which is ...