Shortcuts to top-tier loyalty status can boost revenue and attract new customers, but they can also damage the brand's ...

Human-centric AI can amplify human abilities, making it easier for companies to understand and connect with their customers ...

Read this guide to learn how to craft loyalty strategies that inspire your customers to stay, spend, and share.

In today’s fast-paced and highly connected world, building strong customer relationships is more critical than ever.

Cost-conscious customers are being courted with the launch of a new digital loyalty scheme by Scottish pub operators ...

Returns may never be a retailer’s or a customer’s favorite part of online shopping, but a lot of smart thinking is going into ...

A strong relationship with your customers is the basis of any business that is successful. The loyalty programs, if carefully designed and implemented can be powerful tools to strengthen these ...

Customers have praised the excellent service, delicious coffee, and unique vibe of a independent coffee shop which keeps them coming back ...

Think of it as a chance to enter your favorite Finger Lakes Coffee Roasters, knowing that every sip feels like the most adventurous of days. While large chains like Starbucks have successfully used ...

The airline’s loyalty program members account for three-quarters of its premium cabin revenue, which was up 8% in Q4 2024.

This story was originally published on Supermarketnews.

In a heartwarming display of appreciation, Vento Furniture, a leading Nigerian furniture company, has presented a lucky ...