How to write a helpful customer service policy (outline template) Before you dive into the policy’s content, make sure to name your document, i.e., “Customer Service Policy” or “[Brand Name] Customer ...
New Book Guides Hoteliers Through the Various Phases of Digital Transformation for the Guest Journey
Hospitality experts from one of the leading hotel management systems have published – Making it Through the Digital Jungle – ...
Former Travel Planet exec James Diaz has launched Absolute Travel Management, a new UK SME-focused travel management company ...
Ramp walks through the purpose of a corporate travel policy and what it should include, plus trips to encourage adoption in ...
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