In an unprecedented new study, researchers have shown neurotransmitters in the human brain are released during the processing ...

Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's right ...

Only a small fraction of the world’s literature is ever translated. If AI could increase that, it would broaden access to ...

"Kanzi, can you tell who this is? Tell Sue!" This bonobo is a genius. It has managed o learn human language. Kanzi is an extraordinary ape, it was born with a talent never seen before. However, ...

As President-elect Donald Trump prepares to assume the White House on 20 January, the federal government is bracing for a massive overhaul in policy – and how it labels issues and individuals.