A surgeon in Austin, Texas, was in the operating room with a patient when a call came in from the patient’s insurance provider, UnitedHealthcare. She returned the call and shared the story.

I can’t believe this is happening." A Texas surgeon was performing surgery when she received an unexpected call from the ...

According to a heavily redacted report, a NICU doctor told an investigator that she contacted the NICU’s medical and nursing directors about an infant’s injuries and put an alert in the “risk system.” ...