MPs have accused HMRC of deliberately running a poor phone service for customers in an attempt to push them online instead.

Silkie Carlo, director of privacy campaign group Big Brother Watch, said the digital ID system risked being 'all-encompassing ...

Digital Nation Pakistan Bill 2025 aims to establish a comprehensive framework for fostering a digital society and governance ...

The Public Accounts Committee has warned in a new report that the tax authority is damaging public confidence in the tax ...

HMRC has been accused of running a 'deliberately poor' phone service by a Parliamentary committee, cutting-off customers ...

But HMRC hit back strongly, with Jim Harra, First Permanent Secretary and chief executive of the revenue body describing the ...

The UK’s tax authority is “degrading its own services as a matter of policy” and damaging the public’s confidence, a report ...

MPs have accused HM Revenue and Customs (HMRC) of deliberately making its helpline worse in the hope that callers go online ...

HMRC is 'deliberately' offering taxpayers poor customer service, according to a report by MPs which found that waiting times ...

Alongside its big public push for AI investments, the U.K. government is also playing a virtual card to catapult itself into ...

DBS checks and marriage certificates are among the credentials the Government hopes to have available inside the wallet by the end of 2027.