Alongside its big public push for AI investments, the U.K. government is also playing a virtual card to catapult itself into ...

Customer service has continued to deteriorate, the Public Accounts Committee said, as it urged the tax authority to be bolder ...

The UK’s tax authority is “degrading its own services” and damaging the public’s confidence, a report into HMRC has warned.

A new smartphone app will store the virtual document, along with some other government-issued credentials such as veteran ...

HMRC is 'deliberately' offering taxpayers poor customer service, according to a report by MPs which found that waiting times ...

MPs have accused HM Revenue and Customs (HMRC) of deliberately making its helpline worse in the hope that callers go online ...

MPs have demanded that the UK's tax collecting authority, HMRC, do more to chase unpaid tax and look after customers who ...

The push towards digital voice and full-fibre broadband continues with 163 new locations facing older copper technology being ...

DBS checks and marriage certificates are among the credentials the Government hopes to have available inside the wallet by ...

Official documents, including driving licences and proof of eligibility for benefits, will be available on people’s phones ...

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