Do you wanna build a snowman? The weather is ideal to get outside and build a snowman in your yard (or in a city park) and ...

How can you be certain that all your customer service agents are meeting the necessary ... In a business with high call volumes, humans can’t possibly monitor every single call. This is why call ...

The Keller school board will meet at 5 p.m. Thursday, Jan. 16, to discuss a proposal to split the district in two. The meeting will include a chance for the public to express their opinions on the ...

President-elect Trump on Sunday made public his support for Republican lawmakers to pass key components of his agenda into law with a single reconciliation bill, previewing what is expected to be ...

Tennessee Gov. Bill Lee is calling a special legislative session to address his school choice bill, as well as other prioritizes of President-elect Trump's incoming administration, such as ...

This is leading to slowing sales, ... [+] frustrating customers, and leading to a lot of lost revenue. Because my work includes tracking thousands of conversations that businesses have with their ...

The House agenda also includes tax relief for residents of Taiwan and a bill that seeks to require that Title IX protections in athletic competitions are only based on sex defined at birth.

After nearly two hours of negotiations and a call from Trump, two hardline Republican opponents switched their votes to support him. Republicans intend to pass Trump's agenda by using a complex ...

Sales leaders generally don't spend a lot of time coaching salespeople to improve the experience they provide to clients and prospects. A culture of coaching can help.

She’s calling for an urgent amendment. A disgruntled woman is urging grocery delivery apps to let users select the sex of their shopper after alleging a male employee got 80% of her order wrong.

The conservative House Freedom Caucus laid out their “phase one” proposal Thursday for legislation to carry out President-elect Donald Trump’s agenda ... for what he calls the “one ...

Trump’s post comes one day after Speaker Mike Johnson (R-La.) told fellow House Republicans that the president-elect preferred lawmakers pass his agenda in one large reconciliation bill, rather ...