This is the same mover who a Miami-Dade judge called an extortionist who participated in an “unfair, deceptive and fraudulent ...

Mastering the art of complaints can turn dissatisfaction into trust, helping customers and businesses build stronger, more ...

The Consumer Financial Protection Bureau said more than $870 million in Zelle-related fraud losses hit consumers at three big ...

A Best Buy customer says they were banned from returning items to the store after purchasing and returning a Sonos Era 300 ...

Michigan Attorney General Dana Nessel informs Michigan consumers on how to file a complaint if they've been a victim of fraud ...

Most business owners dread customer complaints. But what if every angry email could make you money? What if your refund requests held the key to your next successful product? What if negative ...

A number of firms are supporting stronger financial fraud prevention through networks in the age of deepfakes and generative ...

The Consumer Financial Protection Bureau sued the operator of Zelle, as well as Bank of America, JPMorgan Chase and Wells ...

Government watchdog claims Americans lost hundreds of millions to fraud related to the bank-operated mobile payments network.

For years, companies have damaged their relationships with customers by failing to act on the complaints, concerns, and ...

Stifel Financial Corp. is facing two more investor complaints claiming damages of at least $6 million linked to complex ...