Artificial Intelligence (AI) is revolutionizing customer service by enhancing speed, efficiency, and providing ...

Many apps unrelated to location still ask users for tracking permission, and Texas Attorney General Ken Paxton has filed a ...

The anticipation of receiving an online purchase can often be laced with anxiety. The moment you see that your item has been ...

The change in technology over the last 20 years has been transformational and, in many ways, has spoiled customers, claims ...

CEDAR FALLS, Iowa, Jan. 29, 2025 (GLOBE NEWSWIRE) -- CBE Customer Solutions is excited to announce Rachel Rybicki as the new Chief Client Success Officer. Bringing 25 years of BPO experience and a ...

Price sensitivity research helps you answer these questions by testing different pricing options on your target audiences. By delving ...

Customer contact sector makes jobs, export revenue gains By Simnikiwe Mzekandaba, IT in government editorJohannesburg, 31 Jan 2025SA's global business services sector is on track to create 500 000 ...

AEX Convention Services, a leading General Services Contractor (GSC) in the events industry, announces the appointment of Michayla Shields and Chad Wright as Account Managers, expanding its national ...

In 2025, it's easier than ever to build an AI chatbot. We explain how to build a chatbot from scratch in 7 steps, without ...

Two security researchers discovered a security vulnerability in Subaru’s Starlink-connected vehicles last year that gave them ...

Key data privacy and cybersecurity developments in 2024 and emerging trends and risks for 2025, including information on ...

By staying ahead of these trends, businesses can position themselves for success in an increasingly competitive digital ...