7 Signs a Multi Level IVR Is a Must-Have for Your Callers
From misrouted calls to abandoned inquiries, these red flags let you know when it's time to upgrade to multi level IVR.
Is a Multi Level Auto Attendant Worth Upgrading For?
There’s no doubt a multi level auto attendant can simplify call routing — but is it worth the investment? Learn everything ...
Vontier’s Driivz extends its offering to provide Call Center and Network Operation Center (NOC) Services
Additionally, Driivz offers Level 2 charging support via Konect’s Network Operations Center, which includes 24/7 proactive monitoring of charging sites, and remote handling of charger issues, allowing ...
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CallTek Transforms Call Center Support with Technical Innovation and Superior Service
In 2024, CallTek's Call Center was recognized for its contributions to the hospitality technology industry by Hospitality Upgrade, a leading media company specializing in hospitality technology ...