In 2024, CallTek's Call Center was recognized for its contributions to the hospitality technology industry by Hospitality Upgrade, a leading media company specializing in hospitality technology ...

Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.

Amid the transition, agency officials leading customer experience efforts across the federal government are pitching their ...

Today's post will cover another really common question I get -- work from home jobs that require no experience to get st ...

Speaker Mike Johnson on Friday won re-election to the top post in the House, salvaging his job in a dramatic last-minute ...

The new year brings a mixed picture for women’s political representation – the highest glass ceiling in American politics remains intact, but female governors and state legislators are setting new ...

Level IV Camera Service Centre is open on Monday to Friday from 09:30 AM to 06:00 PM so you choose to call up take an appointment or just simply drive to the service center using our directions for ...

Ambulances were still being diverted from Duke University Hospital four days after a water pipe burst and flooded the ...

Are you looking for high-pay customer service jobs you can do from home? Work at home customer service jobs are fairly p ...

At least 15 people are dead and dozens injured in New Orleans after a driver plowed a pickup truck into a crowd of New Year's ...

Freezing drizzle and freezing rain are expected until a wintry mix takes over early Sunday morning. The mix then shifts to ...

The City of Dublin SnowGo Warriors prepare to deploy as winter weather kicks off the new year. The City continues to monitor ...