HR professionals are the most likely to answer their phone during personal time, including on a first date, survey findings ...

The N&O spoke with an immigration attorney at the Durham-based firm Brown Immigration Law and the Siembra NC organization, ...

Google is testing out a new tool that allows artificial intelligence to make calls to businesses to ask questions for you.

According to its Facebook page, Thompson Tours is “the oldest travel agency in Scranton, having opened its doors in 1942.” ...

In the workplace, communicating by e-mail is so entrenched in the culture that we sometimes forget about the other options.

You probably remember the relentless robocalls calls from "Rachel," promising you lower interest rates for your credit cards.

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

Rule No. 1 of Kelly Jo Lamb's workplace? "Don’t ever tell me you can’t do something. We are all human, we all screw up. As ...

According to its Facebook page, Thompson Tours is “the oldest travel agency in Scranton, having opened its doors in 1942.” ...

CEO refutes ‘baseless’ claims made in PAC report that tax agency ‘has been willing to let its telephone services fail in the ...

But people who have entered or are living in the U.S. without legal authorization still have rights. There are more than 11 ...

King and many others who live in the mountain's shadow say most Alaskans will never stop calling the peak Denali, its Alaska Native name, despite President Donald Trump's executiv ...