A few weeks ago, a Filipino BPO worker sparked a heated discussion on Reddit with a chilling prediction: "I keep saying this.

Bolivian immigrant and former busboy now trades houses for clients including Lady Gaga, LeBron James and Rick Caruso.

Software provider was third party under California privacy law Plaintiff adequately pleaded Vitas ‘aided’ recording of calls Hospice-care provider Vitas Health Corp. must face a proposed class action ...

The “right” omnichannel contact center helps you create and track customer journeys. Here’s a quick guide to help you decide ...

Ethel Cain’s Perverts is accompanied by a short text called “The Consequence Of Audience,” penned by project mastermind Hayden Anhedönia. The piece is presented in the allegorical language of Biblical ...

Famed as the ‘Little Italy’ of San Francisco, USA, North Beach is a lively destination offering multiple gastronomic, ...

The Target in Commack, which opened in 2002, was one of six "underperforming" stores in five states that Target Corp. closed in 2019.

America will celebrate its 250th birthday on July 4, 2026. And Bowling Green, Henderson, Paducah and Edmonson County have formed a partnership, called the “Kentucky Americana Triangle,” to take ...

Paste Magazine is your source for the best music, movies, TV, comedy, videogames, books, comics, craft beer, politics and ...

Teen craft: Teens ages 11 to 17 are welcome to make shrinky dinks and button making crafts from 4 to 5 p.m. Thursday, Jan. 2 ...

Award-winning singer/songwriter Ray Bonneville will perform on Sunday, Jan. 12, 5:30 p.m., at the Safety Harbor Art & Music ...

As call centers ride the AI wave across the globe, human call center agents are wondering if AI will replace them or not.