Learn how to set up a virtual call center without wasting time, money, or resources on things that don't matter.

RingCentral is my top choice for call center software because the channels and capabilities are built into the platform. You don’t have to integrate separate tools for analytics or workforce ...

Customer service representatives often travel from the team’s offices to its arena on game days to meet with season ticket ...

The put/call ratio of RNG is 0.59 ... with team messaging that enables Smart Video Meetings™, and RingCentral cloud Contact ...

RingCentral belongs to the SaaS or (Subscription ... its UCaaS (Unified Communications as a Service) as an office and call center communications software provider, which is a fancy way to say ...

The new collaboration aims to enhance RingCentral’s contact center solutions by using Verint AI bots injected into customer ...

Shares of Belmont California-based RingCentral, Inc. ($RNG), a cloud-based communications software and services provider, ...

Morgan Stanley raised the firm’s price target on RingCentral (RNG) to $40 from $38 and keeps an Equal Weight rating on the shares.

RingEX administration interface (Credit: RingCentral/PCMag) Both the Advanced and Ultra subscription tiers include call center features like barging (joining a call) and whispering (listening in ...

In fact, 92 percent of customers who used AI call notes see it ... contact center, revenue intelligence, video and hybrid event solutions. RingCentral empowers businesses with conversation ...

In a report released today, Meta Marshall from Morgan Stanley maintained a Hold rating on RingCentral (RNG – Research Report), with a price target of $40.00. The company’s shares closed yesterday at ...

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