Discover how FICS’ Mortgage Servicer software helps servicers by automating key residential servicing operations.

Reverse servicing pro Jared Skrabala says a 2023 action tied to a Colorado fire could help impacted HECM borrowers in Los ...

I can’t take credit for, “People don’t care about how much you know until they know how much you care.” Empathy and maintaining contacts are oh so important for LOs, brokers, whoever is in contact ...

If you get notified that a new company is taking over your mortgage, it means that your loan’s servicing rights were sold. The lender that gave you a mortgage benefits from selling your loan by ...

We all get the same 365 days. The only difference is what we do with them.” In 2024 a lot of lenders buckled down every day. Time to take a breather? Maybe not: mortgage bankers still face pressure on ...

Rocket also earns high marks in satisfaction for mortgage servicing — the collection of loan payments from borrowers and dispersing the funds to third parties.

Unfortunately, Newrez isn’t known for its customer service. According to 2024 J.D. Power surveys, the company ranks well below average in customer satisfaction for both mortgage origination and ...

State Financial Regulatory Agencies (the “Agencies”) announced a coordinated consent order and settlement agreement with nonbank mor​tgage servicing companies (the “Companies”). This action came ...

State financial regulators license and supervise more than 33,000 nonbank financial services companies through the Nationwide Multistate Licensing System (NMLS), including mortgage companies, money ...