Mastering the art of complaints can turn dissatisfaction into trust, helping customers and businesses build stronger, more ...

The Consumer Financial Protection Bureau said more than $870 million in Zelle-related fraud losses hit consumers at three big ...

Michigan Attorney General Dana Nessel informs Michigan consumers on how to file a complaint if they've been a victim of fraud ...

A Best Buy customer says they were banned from returning items to the store after purchasing and returning a Sonos Era 300 ...

On December 18, the U.S. District Court for the Southern District of New York granted a bank’s motion to dismiss the ...

Standard Bank customers faced a wave of alleged fraud that left many devastated, with salaries wiped out and accounts blocked ...

A number of firms are supporting stronger financial fraud prevention through networks in the age of deepfakes and generative ...

The Consumer Financial Protection Bureau sued the operator of Zelle, as well as Bank of America, JPMorgan Chase and Wells ...

For years, companies have damaged their relationships with customers by failing to act on the complaints, concerns, and ...

Stifel Financial Corp. is facing two more investor complaints claiming damages of at least $6 million linked to complex ...

In the fast-paced world of ecommerce, fraud is evolving at an alarming rate, meaning many companies struggle to stay ahead of online fraud and abuse. This problem is never more acute than during ...