In employee engagement surveys I’ve conducted (as well as those from other researchers), empathy has become a cornerstone of effective leadership. Empathetic managers understand the power of ...

Managers, at every level ... They also won’t think so if after years of being an effective decision maker, you all of a sudden make one or more horrible ones. At both ends of the spectrum ...

A good manager can be the make-or-break factor ... we’ll see a significant downturn in manager well-being, performance and the ability to continue taking the lead as the change-champions of ...

How different are Millennials, Gen X, and Boomers really? If being an effective manager is understanding who you're managing, much of that knowledge comes down to understanding the generation that ...